Welcome to RealRate! This Privacy Policy explains how RealRate Pvt Ltd ("we", "us", "our") collects, uses, and shares your personal information when you use our multi-vendor and multi- service retailer mobile application ("RealRate", "Application"). By accessing or using RealRate, you agree to the terms of this Privacy Policy

II. Information We Collect

Information You Provide to Us

Registration Information: When you create an account, we collect your name, email address, phone number, and password.

Profile Information: You may choose to add additional information to your profile, such as a profile picture, address, and payment information.

Service Requests and Purchases: We collect information about the services you request or the products you purchase through the Website, including order details and payment information

Customer Support: If you contact our customer support, we may collect details of your interactions, including communications, queries, and any related information.

Information We Collect Automatically

Device Information We collect information about the device you use to access the Website, including hardware model, operating system, and device identifiers

Usage Information: We collect information about your interactions with the Website, such as pages visited, features used, and the time spent on the Website

Location Information With your consent, we collect your precise or approximate location information as determined through data such as GPS, IP address, and Wi-Fi.

Information from Third Parties:

We may receive information about you from third-party services, such as social media platforms, when you choose to link your account or engage with our content on these platforms.

III. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, operate, and maintain the Website.

Process and manage your orders and service requests.

Communicate with you, including sending updates, promotions, and support messages.

Personalize and improve your experience with the Website.

Analyze usage trends and improve our services.

Detect, prevent, and address technical issues and security concerns.

Comply with legal obligations and enforce our terms and policies.

IV. How We Share Your Information

We may share your information with:

Service Providers Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer support.

Vendors and Service Providers Businesses that offer products or services through the Website to fulfill your orders and service requests

Legal Requirements: Authorities or other parties if required by law, legal process, or to protect our rights and safety.

Business Transfers: * In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

V. Your Choices

Account Information

You can update, correct, or delete your account information at any time by accessing your account settings within the Website.

Location Information:

You can enable or disable location services through your device settings.

Marketing Communications

You can opt out of receiving promotional emails by following the unsubscribe instructions provided in the emails.

VI. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based service can be 100% secure, and we cannot guarantee absolute security.

VII. Children's Privacy

RealRate Group is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information

VIII. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Website after any changes constitutes your acceptance of the revised Privacy Policy.

IX. Disclaimer

No Financial Responsibility: RealRate.store is not responsible for any financial transactions, sales, or purchases between vendors and users. All financial activities are conducted solely at the risk of the parties involved

No Warranty or Guarantee: We do not provide any warranties or guarantees for products listed on the App. Vendors are solely responsible for the quality, authenticity, and functionality of their products

Price Display: Our App only displays the prices of products available in the store. We do not sell any products directly through the App.

X. Important Guidelines

Store Visit: Always visit the store personally to purchase any product. Do not rely solely on the information provided in the App

Store Information: For any issues or concerns regarding the store, contact the store owner directly. You can find the store address, store owner's name, and store mobile number within the App

Reporting Problems: If you encounter any problems with the store or the products listed, please report them to us for investigation

XI. Advance Payments

We are not responsible for any advance payments made to vendors through the App. Any such transactions are at your own risk.

XII. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

RealRate Group

Email: RealRate.store@gmail.com

By using the RealRate Website, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described.

Thank you for choosing RealRate!